Service-Ningbo Huayuan Group

Respect the customers, understand the customers, constantly offer high quality products and service beyond the customers' expectation and work hard to become a loyal partner with the customers for ever, that is the concept we insist and advise all the way.
1. To make a step, considering the market has changed from sellers' market to buyers' market and the conception of the consumers has changed as well, we shall fully satisfy the customers' request.
2. The customers are always right. Firstly, the customers are the buyers of the commodity, not the trouble maker. Secondly, the customers understand what they need best, which is the information Huayuan is collecting for. Thirdly, quarrelling with a customer means quarrelling with all the customers, for all the customers have natural consistency.
3. Three factors of the customers' satisfaction: 1) Commodity satisfaction: it means the customers are satisfied with the quality of the commodity. 2) Service satisfaction: it means the customers have affirmative attitude with before sales service, service during sales and aftersale service. No matter how perfect the products are and how reasonable the price is, when they are in the market, they must depend on the service. There is an old saying, "Good aftersale service makes permanent customers". 3) Corporate image satisfaction: it means the public approves the comprehensive strength and general impression of the enterprise.
4. 5S value: 5S means "smile, speed, sincerity, smart and study".